WE Hotel Jeju

I liked the choice not to have the bedding cleaned daily, for environmental reasons. The facilities were good and the shuttle bus service was very helpful. I liked the decor in the bar area.

We stayed at the hotel on 22.9-27.9. We arrived in Jeju Island and wanted to rent a car, but we had a problem with the international license we issued, so no company agreed to rent to us. We had to get to the hotel by taxi and change the entire schedule we had planned. When we arrived in the hotel, we were upset and sad, because of the situation and shared about it the reception and the concierge. From that moment, they did everything to encourage and help us. The staff was lovely, helpful, caring. Mr Kim from the reception together with another employee welcomed us in the check in, in a very pleasant and warm way. Mr. Tak, the concierge, was very nice and after the check-in, when he heard about what happened to us, He sat with us and helped us to plan a schedule that could be done with the hotel's shuttle, buses and a taxi. From that moment, every time we met Mr Tak, he asked how we were doing, what we did and where we traveled and if we were having fun. Such a high level of service!!! I will continue to refer to the very tasty and varied food at breakfast, the delicious dishes that can be ordered at the hotel's bar, the hotel's restaurant and room service, for lunch and dinner. Also I would like to refer to the amazing pools. There are 2 pools - outdoor and indoor. There is also a hot jacuzzi next to the outdoor pool. The indoor one is heated and you can swim in it even on a cool evening. We went to the pool every day after a whole day of traveling and it was just a great fun. The hotel itself is lovely, its' area, the bar in the lobby which was very pleasant to sit in and order something to eat and drink and hear piano playing from the lovely pianist Sveta. Our room was very nice, big, with comfortable bed and a very nice view of the sea. The areas around the hotel to walk in are charming and pastoral! Gardens, grass, trees, forest and a small lake with a waterfall and fish.

Grand entrance hotel with a luxurious feel! Location is a good 45min from Jeju airport so it wasn’t too bad. Facility itself is great! Spacious room & nice big beds. Unfortunately at the time of our booking, the indoor pool was under construction and couldn’t be used so that was a bummer. They do have a healing indoor pool & provide free classes. Staff were accommodating & very friendly! Always checking up on us if there’s any further improvements needed. I believe the hotel manager farewelled us on our departure which was really nice. Beautiful place & great stay overall!

The location and the medical and beauty services was very convenient. I will surely come back to do it again. Also the wellness programs are amazing. Sue was very friendly and helpful. The front desk staff was also exceptional. I almost missed my flight because of the heavy snow but they went above and beyons to get me a taxi to the airport. I didn’t get his name but whoever it is on the morning of 10/01/25 at the front desk, thank you so much.

The rooms were spacious, clean and comfortable. The staff were very friendly, especially all of the concierge staff! They went out of their way to help us book taxis, change a reservation and even have us some advice on where to climb an alternative mountain to hallasan seeing as it was closed. The two staff we encountered in the wellness centre who did our Aqua Fitness and Aqua Calming programmes were also great. The hotel manager was around and came to talk to us at breakfast which was very nice.